Professional air conditioner installation, repair, servicing, and maintenance across Nairobi and Kenya. All major brands. Same-day emergency repairs. Gas top-up, deep cleaning, and annual maintenance contracts available for homes, offices, and commercial properties.
From single residential split units to full commercial VRF systems, our certified technicians handle every brand, every fault, and every installation type across Nairobi and Kenya. We arrive on time, diagnose accurately, and fix it right the first time – with transparent pricing confirmed before any work begins.
AC failures during Nairobi’s hot season are urgent. Our technicians respond to emergency repair calls across Nairobi within 2 to 4 hours – arriving with a full stock of common spare parts, refrigerant, and diagnostic tools for same-day resolution in most cases.
Every technician on our team is certified in refrigerant handling, electrical safety, and AC system diagnostics. We service all refrigerant types including R-22, R-32, and R-410A and hold the required handling certificates for safe and compliant gas work across Kenya.
We confirm a flat-rate price for every job before work begins – whether that is a standard service, a repair, or a full installation. No hidden call-out fees, no surprise parts charges, no after-the-fact additions. What we quote is what you pay.
Split units, cassette units, ducted systems, window units, portable units, VRF and VRV systems – we install and service them all. Our technicians are trained across all major brands available in Kenya and carry cross-brand diagnostic equipment on every vehicle.
Every installation and repair we carry out is backed by a 12-month workmanship warranty. If any issue arises from our work within that period we return and fix it at no charge. New unit installations carry the full manufacturer warranty on top of our own guarantee.
Nairobi’s dusty environment demands more frequent AC servicing than many other cities. Our quarterly and bi-annual maintenance contracts keep your units performing efficiently year-round, prevent costly breakdowns, and save up to 20% on parts and labour rates.
From brand-new installations to emergency fault repairs, deep cleaning, and long-term maintenance contracts – our full range of AC services covers every need for residential and commercial clients across Nairobi and Kenya.
Our technicians are trained and equipped to install, repair, and service all major air conditioning brands available in Kenya. We stock common spare parts and refrigerant for rapid same-day repairs across Nairobi and the wider region.
Most AC breakdowns across Nairobi are preceded by clear warning signs that are easy to recognise. Catching them early means a service or minor repair rather than a costly compressor or PCB replacement.
Reduced cooling output is the most common AC complaint in Nairobi and is usually caused by low refrigerant gas, dirty coils blocking heat exchange, or a weakening compressor. All are diagnosable and repairable in a single visit.
Water leaking from the indoor unit indicates a blocked drainage pipe or a frozen evaporator coil. Left unattended, this causes water damage to walls and ceilings. A standard service clears the drain and restores normal condensate flow.
Grinding, rattling, squealing, or clicking sounds from the indoor or outdoor unit indicate a failing fan motor, loose component, or compressor issue. These worsen rapidly and are always cheaper to fix early than after the component fails completely.
Musty or stale odours from the AC vents indicate mould and bacteria growing on the evaporator coil – extremely common in Nairobi’s humid conditions. A deep coil clean eliminates the mould completely and restores fresh, clean air output.
Short-cycling – the unit switching on and off every few minutes without reaching the set temperature – is typically caused by a dirty condenser coil, refrigerant issues, or an oversized unit. It puts extreme stress on the compressor and should be diagnosed promptly.
An AC unit working harder than necessary due to dirty coils, low gas, or a failing component draws significantly more power. Regular servicing maintains peak efficiency – a clean, well-charged AC unit uses 20 to 30% less electricity than a neglected one.
Modern AC units display fault codes on their panel or remote when a problem is detected. These codes indicate specific faults that our technicians can diagnose immediately. Never ignore a displayed error code – it will not clear itself.
In Nairobi’s dusty environment, AC filters and coils accumulate debris far faster than in other cities. A unit that has not been serviced in 6 or more months is running at reduced efficiency and is at higher risk of component failure – regardless of apparent symptoms.
Answer four quick questions for an instant, personalised recommendation for your air conditioner situation in Nairobi.
A clear, no-surprise process from first contact to completed job and warranty issue – for every installation, repair, and service across Nairobi and Kenya.
One of the most common questions we get from Nairobi clients is whether their failing AC is worth repairing or should be replaced. This guide helps you decide before you call us – and we will always give you an honest recommendation when we assess the unit.
| Situation | Service Only | Repair | Replace |
|---|---|---|---|
| Unit age | Under 8 years – always service first | 8 to 12 years – depends on fault | Over 12 years – consider replacing |
| Not cooling well but runs | Likely just needs service and gas top-up | If service does not restore cooling | Only if compressor has failed |
| Repair cost vs new unit | N/A – service is maintenance | Worth it if under 50% of new unit cost | If repair exceeds 50% of new unit cost |
| R-22 refrigerant unit | Clean and check only | Avoid major repairs – gas is scarce | Recommend replacement with R-32 or R-410A |
| Water dripping inside | Standard drain clear usually fixes this | If coil is damaged | Rarely needed for this fault |
| Compressor failed | Service will not fix this | If unit is under 8 years old | Usually better value on older units |
Flat-rate pricing confirmed before every job. Toggle between standard and emergency rates below. No call-out fee. No hidden charges for gas or disposal.
* Gas top-up (refrigerant recharge) is charged per unit based on type and volume required – typically KES 3,000 to KES 8,000 per unit. Compressor, PCB, and fan motor replacements are quoted after diagnosis. Commercial systems and multi-split installations are quoted individually. All prices confirmed in writing before work begins.
Our technicians are stationed across Nairobi for fast deployment on both emergency and scheduled AC visits. Type your area to confirm coverage and expected arrival time.
Real feedback from homeowners, office managers, and hotel facilities teams across Nairobi who trust us with their air conditioning installation, repair, and maintenance.
“My Samsung split unit stopped cooling on a Friday afternoon during a hot week. The team arrived within 3 hours, diagnosed a refrigerant leak, repaired the pipe joint, recharged the gas, and had it running ice-cold within 2 hours. Excellent emergency response at a fair price.”
“We had 14 AC units installed across our new Westlands office. The team surveyed each room, recommended the right capacity, routed the copper pipes cleanly through the ceiling void, and commissioned all units in two days. The finish was professional and the pricing was as quoted.”
“We have a quarterly maintenance contract for all 28 units across our Karen guesthouse. Since starting the contract three years ago, we have had zero emergency callouts. The technicians are always punctual, professional, and leave the rooms clean. Highly recommended for any hospitality property.”
Same-day emergency repairs. Professional new installations. Quarterly maintenance contracts. All major brands. Fixed pricing confirmed before every job. Call or book online now.
Tell us about your AC situation and we will respond within 30 minutes with a confirmed price and available slot.
Honest answers to the questions Nairobi homeowners and businesses ask before booking an AC installation, repair, or service.
Split unit installation in Nairobi starts from KES 8,500 for the installation labour including copper pipe, insulation, electrical connection, and commissioning. This does not include the unit itself. If you need us to supply the unit as well, prices vary depending on the brand, capacity, and inverter specification. Cassette and ducted system installation is quoted individually. All prices are flat-rate and confirmed before work begins with no hidden charges.
We recommend servicing air conditioners every 3 to 6 months in Nairobi. The city’s dusty environment – particularly near construction sites, unpaved roads, and during the dry season – causes filters and coils to clog significantly faster than in cleaner climates. An unserviced AC in Nairobi loses 20 to 30% of its cooling efficiency within 6 months, consumes more electricity, and is at higher risk of component failure. Residential units typically need service every 6 months; commercial and hospitality units in high-traffic areas every 3 months.
The most common causes of an AC running but not cooling in Nairobi are: low refrigerant gas due to a leak or natural depletion over time; a severely dirty evaporator or condenser coil blocking heat exchange; a dirty or completely blocked air filter restricting airflow; a failing or failed compressor no longer compressing refrigerant; and a faulty thermistor or PCB giving incorrect temperature readings. In most cases, a service visit including coil cleaning and gas pressure check diagnoses and resolves the issue in a single visit.
A standard single split unit installation typically takes 2 to 4 hours from start to finish including copper pipe routing, wall penetration, indoor unit mounting, outdoor unit installation, electrical connection, refrigerant charging, and commissioning. Multi-split systems and cassette units take longer depending on complexity. Ducted system installations are typically completed over 1 to 3 days. We confirm the expected duration when booking so you can plan accordingly.
AC capacity in Kenya is measured in BTU (British Thermal Units) or horsepower. As a general guide: a bedroom up to 15 square metres needs 9,000 BTU (0.75 hp or 1.0 hp); a medium room of 15 to 25 square metres needs 12,000 BTU (1.0 hp or 1.5 hp); a large room of 25 to 40 square metres needs 18,000 BTU (1.5 hp or 2.0 hp). However, ceiling height, sun exposure, number of occupants, and equipment heat load all affect the calculation. Our technicians carry out a proper BTU load calculation at the site survey stage before recommending the right unit size – undersizing and oversizing both cause problems.
Yes. We offer quarterly and bi-annual maintenance contracts for any number of AC units – from a single residential split unit to 50 or more units in a hotel or office building. Maintenance contract clients receive scheduled service visits pre-booked around their operating schedule, priority emergency response at contract rates, service completion reports after every visit, and discounts of up to 20% on parts and labour compared to one-off call rates. Contact us with the number and types of units for a bespoke contract proposal.
Yes. We can supply and install all major AC brands available in Kenya including Samsung, LG, Midea, Daikin, Gree, Haier, and others. We recommend inverter models for their significantly lower electricity consumption – particularly important in Nairobi where the cost of running an AC can be substantial. If you have already purchased a unit, we are equally happy to install it. Let us know your preference when booking and we will advise on the best available option for your budget and room requirements.
Every new AC installation we carry out comes with a 1-year workmanship warranty covering our installation labour, copper pipe work, electrical connections, and commissioning. The AC unit itself carries the manufacturer’s warranty – typically 1 year on parts and 5 years on the compressor for most brands sold in Kenya. We assist with manufacturer warranty claims during the warranty period. All warranty documentation is issued on the day of installation.
