Unclog Drain & Rooter is Kenya’s trusted name in professional drainage and plumbing – built on a straightforward promise: arrive on time, diagnose accurately, and fix it right. From the first blocked drain we cleared in 2022 to the complex infrastructure engineering projects we deliver today, that promise has never changed.
Unclog Drain & Rooter started in 2022 with a clear mission: to raise the standard of drainage and plumbing services across Nairobi and Kenya. Property owners had grown used to repeated callouts, inconsistent workmanship, and tradespeople who disappeared after taking payment without completing the work.
We built Unclog Drain & Rooter on the opposite model. Fixed prices agreed before work begins. CCTV diagnosis before recommending repairs. Post-work verification before leaving the site. Warranty documentation issued on the day. These were our non-negotiables from the start – and they remain the foundation of everything we do today.
In just a few years we have grown rapidly from a Nairobi-focused team to a full Kenya-wide operation with standing teams in five major cities. Our fleet now includes CCTV survey units, high-pressure jet-vac vehicles, vacuum tankers, GPR ground survey equipment, and drainage engineering design capability.
We have serviced thousands of residential properties, hundreds of commercial buildings, major hotel groups, industrial facilities, and residential developments from Nairobi to Mombasa, Kisumu to Eldoret. Whether we are clearing a blocked kitchen drain or managing a multi-month infrastructure engineering project, the promise from 2022 has not changed.
Standing teams in Nairobi, Mombasa, Nakuru, Kisumu, and Eldoret. Mobilisation capability to every town in Kenya. One consistent standard of service – wherever you are.
From a single-vehicle Nairobi startup to Kenya’s leading drainage specialist – tap a year to explore our milestones.
We launched in Nairobi with a single vacuum tanker and a clear founding principle: fixed pricing, CCTV-first diagnosis, and post-repair verification as standard – not optional extras. Starting in Westlands and Kilimani, we built our first client base on transparency and technical accuracy that the market had not seen before. Within our first year we completed over 1,200 residential and commercial drainage jobs with a 4.8-star average rating.
We invested in a dedicated CCTV survey camera fleet and trained specialist survey technicians – making diagnosis-first the non-negotiable standard for every job. Simultaneously we grew our team to 20 technicians and expanded service coverage across all of Nairobi’s constituencies, adding jet-vac combination vehicles to handle commercial and industrial drain cleaning contracts. Annual job volume surpassed 4,000 for the first time.
We established standing teams in Mombasa, Nakuru, Kisumu, and Eldoret – bringing the Unclog Drain & Rooter standard to Kenya’s regional cities for the first time. We also launched our drainage engineering division, bringing CAD drawing production, utility mapping with GPR technology, and NCC-compliant design in-house. Engineering capability allowed us to serve major developers and infrastructure clients requiring full-service delivery from survey through to installation.
Today Unclog Drain & Rooter has completed over 18,000 residential and commercial drainage jobs across Kenya. Our 45-strong team of certified technicians, engineers, and account managers operates across five major cities with full fleet coverage. We hold a 4.9-star average rating across all platforms. Our engineering division delivers NCC-compliant drainage design and GPR utility mapping for Kenya’s leading developers and infrastructure contractors. The mission from 2022 remains unchanged – and we are just getting started.
Unclog Drain & Rooter’s mission is to be the most trusted and technically capable drainage and plumbing specialist in Kenya. Every value we hold is derived from that mission.
“To protect Kenya’s properties and infrastructure by delivering honest, accurate, and permanently effective drainage solutions – with the transparency, professionalism, and accountability that every client deserves.”
Unclog Drain & Rooter never recommends a repair without first understanding the problem precisely. Every job begins with a proper diagnosis – CCTV survey, pressure test, or site inspection – because guessing costs clients money and does not solve the underlying problem.
A price agreed before work begins is a commitment, not an estimate. Unclog Drain & Rooter does not add call-out fees, materials surcharges, or after-the-fact extras. The quote is the invoice – non-negotiable from day one.
Unclog Drain & Rooter does not leave a job until it has been tested and confirmed working. Post-repair CCTV verification, flow tests, and pressure tests are the standard – not the exception.
NEMA-compliant waste disposal is included in every Unclog Drain & Rooter service that extracts sewage, sludge, or contaminated waste. Every waste transfer is documented and licensed. Kenya’s environment deserves protection.
When an old pipe is worth repairing, we repair it. When a full replacement is the more cost-effective long-term solution, we say so clearly – even if the repair job is more profitable for us. Our clients trust us because we tell them the truth.
Unclog Drain & Rooter invests continuously in equipment, training, and capability. Trenchless relining, GPR utility mapping, and drainage engineering design are all capabilities built through deliberate investment in Kenya’s infrastructure future.
From routine drain cleaning to complex infrastructure engineering – Unclog Drain & Rooter covers the full spectrum of drainage and plumbing services for every property type across Kenya.
HD camera inspections with defect coding and CAD drawing output
Trenchless CIPP relining, pipe bursting, and open-cut replacement
High-pressure hydro jetting and vacuum extraction for all drain types
System design, mapping, hydraulic calculations, and NCC drawings
Vacuum tanker pump-out, deep clean, and NEMA documentation
GPR, EM locating, sonde tracing, and GPS-accurate CAD drawings
Acoustic, thermal, and tracer gas leak location and pipe repair
Gully cleaning, new drainage design, and flood prevention systems
Unclog Drain & Rooter operates standing teams in Kenya’s five major cities and provides mobilisation capability to any location across the country. The same standard, same pricing transparency, and same warranty – everywhere.
Full fleet standing coverage across all Nairobi constituencies and satellite towns. Average 30-minute emergency response.
Standing team covering Mombasa Island, Nyali, Bamburi, Likoni, Diani, Malindi, and Kilifi with coastal ground condition expertise.
Standing team covering Nakuru, Naivasha, Gilgil, Njoro, and the wider Rift Valley with volcanic soil expertise.
Standing team covering Kisumu, Kisii, Migori, and the Lake Victoria corridor with high water table expertise.
Standing team covering Eldoret, Kitale, Webuye, and the North Rift Valley with rocky ground expertise.
For planned projects anywhere else in Kenya, Unclog Drain & Rooter mobilises specialist crews with full equipment. Call to confirm.
Unclog Drain & Rooter holds all required Kenyan regulatory licences and professional certifications. Our compliance documentation is available to clients on request for NEMA audits, county inspections, and insurance purposes.
Fully licensed with the National Environment Management Authority for transportation and disposal of sewage, sludge, and industrial waste across Kenya.
Registered with the National Construction Authority for drainage installation, repair, and engineering works across Kenya.
All Unclog Drain & Rooter technicians who carry out confined space entry hold current safety certificates including gas testing and rescue equipment operation.
Our survey technicians are trained in WRc drainage pipe condition coding – the international standard accepted by all Kenya county councils.
Unclog Drain & Rooter carries comprehensive public liability insurance covering all works across Kenya. Certificates available on request.
Our service records, waste transfer manifests, and completion reports support ISO 14001 environmental management system compliance for industrial clients.
Unclog Drain & Rooter documentation is accepted by all 47 Kenya county councils for public health compliance, environmental inspections, and drainage approvals.
Our AC service technicians hold refrigerant handling certification for R-22, R-32, and R-410A for compliant gas work across Kenya.
Whether you have a blocked drain that needs clearing today, a development that needs engineering design, or an estate that needs a long-term maintenance partner – Unclog Drain & Rooter is ready. We respond within 30 minutes.
