Unclog Drain & Rooter is Kenya’s trusted name in professional drainage and plumbing. From the first blocked drain we cleared in 2022 to the complex infrastructure engineering projects we deliver today, one thing has never changed: we show up, we diagnose accurately, and we fix it right.
Unclog Drain & Rooter was founded in 2022 with a clear vision: to bring a new standard of professionalism, transparency, and technical excellence to drainage and plumbing services in Kenya. In a market where tradespeople routinely guessed at problems, gave open-ended estimates, and disappeared after taking payment, we built a business on the opposite approach.
We started with fixed prices agreed before work begins, CCTV diagnosis before recommending any repair, and post-work verification before leaving any site. These were not industry norms – they were our promise. And from day one, that promise resonated with Nairobi’s property owners, estate managers, developers, and facilities teams who had grown tired of unreliable drainage contractors.
Growth was rapid because the market needed what we offered. Within our first year we had expanded beyond residential drain clearing to commercial drainage maintenance, septic tank desludging, sewer line repair, and CCTV survey services. By 2024 we had added a drainage engineering division capable of producing NCC-compliant design drawings and utility mapping surveys.
Today Unclog Drain & Rooter operates across all of Kenya – Nairobi, Mombasa, Kisumu, Nakuru, and Eldoret – with standing teams in every major city and mobilisation capability to any location in the country. Forty-five specialist technicians, engineers, and support staff deliver the same standard of work that defined us from the beginning.
Behind every job are certified field technicians, CCTV survey operators, drainage engineers, and account coordinators – all trained to deliver Unclog Drain & Rooter’s standard. Every team member holds certifications in confined space entry, CCTV drainage survey, and electrical safety and undergoes regular refresher training as equipment and standards evolve.
From a focused Nairobi startup to Kenya’s leading drainage specialist – every milestone on our journey has been driven by listening to clients and investing in the capability to serve them better.
Unclog Drain & Rooter launched with a single vacuum tanker, two specialist technicians, and a fixed-price CCTV-first model – serving Westlands, Kilimani, and Karen. The founding principle: diagnose honestly, price transparently, verify the work before leaving. In the first year we completed over 400 residential and commercial drainage jobs across Nairobi.
Rapid demand drove our first major investment: a dedicated fleet of HD CCTV survey cameras, high-pressure hydro jet vehicles, and a second vacuum tanker. We launched our formal CCTV drainage survey service with WRc-coded condition reporting – setting a new bar for drainage diagnosis across Nairobi. Commercial and estate maintenance contracts grew from a handful to over 50 active accounts.
Standing teams established in Mombasa, Nakuru, Kisumu, and Eldoret – bringing the Unclog Drain & Rooter standard to Kenya’s regional cities. Simultaneously we launched our drainage engineering division, adding GPR utility mapping, drainage system design, NCC-compliant CAD drawing production, and hydraulic calculations to our capabilities. The team grew to 35 specialist technicians and engineers.
Unclog Drain & Rooter reached 18,000 completed jobs across Kenya – residential properties, commercial estates, industrial facilities, and infrastructure programmes. 45 specialist technicians. Jet-vac industrial cleaning, trenchless sewer relining, and stormwater engineering are now established service lines. A 4.9-star average rating across all platforms. The founding promise – honest diagnosis, transparent pricing, verified completion – remains unchanged.
Unclog Drain & Rooter’s mission is to be the most trusted and technically capable drainage and plumbing specialist in Kenya. Every value we hold is derived from that mission.
Unclog Drain & Rooter never recommends a repair without first understanding the problem precisely. Every job begins with a proper diagnosis – CCTV survey, pressure test, or site inspection – because guessing costs clients money and does not solve the underlying problem.
A price agreed before work begins is a commitment, not an estimate. Unclog Drain & Rooter does not add call-out fees, materials surcharges, or after-the-fact extras. The quote is the invoice. This is non-negotiable – it has been since day one in 2022.
Unclog Drain & Rooter does not leave a job until it has been tested and confirmed working. Post-repair CCTV verification, flow tests, and pressure tests are the standard – not the exception. No work is done until we can prove it is done.
NEMA-compliant waste disposal is included in every Unclog Drain & Rooter service that extracts sewage, sludge, or contaminated waste. We do not cut corners on disposal – every waste transfer is documented and licensed. Kenya’s environment deserves protection.
When an old pipe is worth repairing, we repair it. When a full replacement is the more cost-effective long-term solution, we say so clearly – even if the repair job is more profitable for us in the short term. Our clients trust us because we tell them the truth.
Unclog Drain & Rooter invests continuously in equipment, training, and capability. Trenchless relining, GPR utility mapping, and drainage engineering design are all capabilities we have built through deliberate investment – because Kenya’s infrastructure deserves the best available technology.
From routine drain cleaning to complex infrastructure engineering – Unclog Drain & Rooter covers the full spectrum of drainage and plumbing services for every property type across Kenya.
HD camera inspections with defect coding and CAD drawing output
Trenchless CIPP relining, pipe bursting, and open-cut replacement
High-pressure hydro jetting and vacuum extraction for all drain types
System design, mapping, hydraulic calculations, and NCC drawings
Vacuum tanker pump-out, deep clean, and NEMA documentation
GPR, EM locating, sonde tracing, and GPS-accurate CAD drawings
Acoustic, thermal, and tracer gas leak location and pipe repair
Gully cleaning, new drainage design, and flood prevention systems
Unclog Drain & Rooter operates standing teams in Kenya’s five major cities and provides mobilisation capability to any location across the country. The same standard of service, the same pricing transparency, and the same warranty applies everywhere we work.
Our headquarters city. Full fleet standing coverage across all Nairobi constituencies and satellite towns – Kiambu, Thika, Ruiru, Machakos, Kajiado, and Ongata Rongai. Average 30-minute emergency response.
Standing team covering Mombasa Island, Nyali, Bamburi, Likoni, Diani, Malindi, and Kilifi. Specialist expertise in coastal ground conditions – sandy soils, high water tables, and salt-accelerated pipe corrosion.
Standing team covering Nakuru, Naivasha, Gilgil, Njoro, and the wider Rift Valley region. Experience with volcanic soil and black cotton ground conditions that affect drainage performance in this region.
Standing team covering Kisumu, Kisii, Migori, and the Lake Victoria corridor. Specialist experience with high water table conditions in lakeside areas that require specific drainage engineering approaches.
Standing team covering Eldoret, Kitale, Webuye, and the North Rift Valley. Rocky ground conditions and cold climate drainage challenges are well understood by our North Rift team.
For planned projects anywhere in Kenya – Mt Kenya region, Western Kenya, and Coast hinterland – Unclog Drain & Rooter mobilises specialist crews with full equipment. Call to confirm mobilisation for your specific location.
Unclog Drain & Rooter holds all required Kenyan regulatory licences and voluntary professional certifications. Our compliance documentation is available to clients on request for NEMA audits, county council inspections, and insurance purposes.
Fully licensed with the National Environment Management Authority for the transportation and disposal of sewage, sludge, and industrial waste across Kenya.
Registered with the National Construction Authority for drainage installation, repair, and engineering works – producing NCC-accepted drawings and compliance documentation.
All technicians who carry out confined space entry hold current confined space safety certificates including gas testing and rescue equipment operation.
Our survey technicians are trained in WRc drainage pipe condition coding – the international standard for CCTV drainage assessment – producing reports accepted by all Kenya county councils.
Unclog Drain & Rooter carries comprehensive public liability insurance covering all works across Kenya. Certificates of insurance are available for client, lender, and insurer requests.
Unclog Drain & Rooter service records, waste transfer manifests, and completion reports are formatted to support ISO 14001 environmental management system compliance for industrial clients.
Our AC service technicians hold refrigerant handling certification for R-22, R-32, and R-410A – required for compliant gas work on air conditioning systems across Kenya.
Unclog Drain & Rooter documentation is accepted by all 47 Kenya county councils for public health compliance, environmental inspections, and drainage engineering approvals.
Whether you have a blocked drain that needs clearing today, a development that needs engineering design, or an estate that needs a long-term maintenance partner – Unclog Drain & Rooter is ready. Call, WhatsApp, or email and we will respond within 30 minutes.
